What is Katu Arts?

Katu Arts is an online platform dedicated to showcasing and selling a diverse range of African artwork, from paintings and sculptures to photography, poetry, and digital art. Our goal is to make African art accessible to collectors, enthusiasts, and communities worldwide, while celebrating the rich cultural heritage of the continent.

How do I purchase artwork on Katu Arts?

Simply browse through our collections, select the artwork you're interested in, and click on the "Buy Now" button. You'll be prompted to create an account or log in, fill out your shipping information, and complete the payment process. Once your order is confirmed, we'll process and ship your artwork.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All transactions are processed securely for your protection.

Do you offer international shipping?

Yes, we offer worldwide shipping! Shipping fees vary depending on your location and the size of your order. You will be able to view the shipping cost before completing your purchase.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress on the courier’s website.

Can I return or exchange an artwork?

Due to the nature of our artworks, we do not accept returns or exchanges unless the item is damaged during shipping or incorrectly delivered. If this happens, please contact us within 7 days of receiving your order, and we'll assist you in processing a replacement or refund.

How do I know if a piece of art is still available?

While we update our inventory regularly, due to the unique nature of our artworks, some pieces may sell out quickly. If you see something you like, we recommend purchasing it as soon as possible. If a piece is no longer available, you can join our mailing list to be notified if similar works are restocked.

Can I request a custom piece of artwork?

Yes, we work with many artists who offer custom commissions. If you’re looking for a specific piece or style, feel free to reach out to us with your request, and we will connect you with an artist who can bring your vision to life.

How can I stay updated on new art collections and spotlight stories?

You can subscribe to our newsletter to receive the latest updates on new collections, artist spotlights, and upcoming exhibitions. You can also follow us on social media to stay connected and engaged with the Katu Arts community.

How do I contact Katu Arts if I have questions or need assistance?

You can reach us through our contact form on the website or by emailing us directly at hello@katuarts.com. We're happy to help!

Are your artworks authenticated?

Yes, all artworks featured on Katu Arts are sourced directly from the artists or reputable galleries. We ensure that each piece comes with a certificate of authenticity, so you can rest assured that you're purchasing genuine and original artwork.